Microsoft KB Archive/885655

Knowledge Base

IIS Manager does not start and you receive an error message when you use IIS and Windows Server 2003

Article ID: 885655

Article Last Modified on 12/3/2007

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APPLIES TO

• Microsoft Internet Information Services 6.0, when used with:
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)

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SYMPTOMS

When you use Microsoft Internet Information Services (IIS) on a Microsoft Windows Server 2003-based computer, you receive an error message that is similar to the following when you try to start IIS Manager:

Snap-in failed to initialize.
Name:<unknown>
CLSID:{A841B6C2-7577-11D0-BB1F-00A0C922E79C}

RESOLUTION

To resolve this issue, use the Regsvr32 tool to register the Inetmgr.dll file. To do this, follow these steps:

1. Open a command prompt.
2. Type the following command, and then press ENTER:

   regsvr32 C:\Windows\system32\inetsrv\inetmgr.dll

3. Close the command prompt.

REFERENCES

For more information about the Regsvr32 tool, click the following article number to view the article in the Microsoft Knowledge Base:

249873 Explanation of Regsvr32 usage and error messages

Keywords: kbtshoot kbprb KB885655

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