Article ID: 884559
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Advanced Server
SYMPTOMS
When you update Group Policy security settings on a Microsoft Windows 2000-based computer, the following event is logged in the Application log:
This event indicates that the operation was successful. However, Group Policy security settings are not actually applied to the computer. When you view the Userenv.log file in the %systemroot%\Debug\Usermode folder, you see entries that are similar to the following:
For example, you experience these symptoms if you run the secedit /refreshpolicy machine_policy /enforce command to force an update of Group Policy security settings.
CAUSE
This problem may occur in situations where permissions are set on the Ntuser.pol file, and these permissions deny access to this file. If the Ntuser.pol file cannot be accessed, Group Policy processing is not completed successfully. In this scenario, no events are logged to the Application log to notify you that Group Policy is not applied to the computer.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
This hotfix requires Windows 2000 Service Pack 4 (SP4).
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ---------------------------------------------------------- 23-Mar-2004 17:17 5.0.2195.6824 42,256 Basesrv.dll 20-Sep-2003 15:45 5.0.2195.6824 236,304 Cmd.exe 19-Jun-2003 11:05 5.0.2195.6660 233,744 Gdi32.dll 23-Mar-2004 17:17 5.0.2195.6824 54,544 Mpr.dll 28-Aug-2004 20:53 5.0.2195.6958 335,120 Msgina.dll 23-Mar-2004 17:17 5.0.2195.6892 90,264 Rdpwd.sys 26-Aug-2004 15:28 5.0.2195.6970 5,893,632 Sp3res.dll 23-Mar-2004 17:17 5.0.2195.6897 403,216 User32.dll 28-Aug-2004 20:53 5.0.2195.6972 393,488 Userenv.dll 10-Mar-2004 17:37 5.0.2195.6898 181,520 Winlogon.exe 23-Mar-2004 17:17 5.0.2195.6897 742,160 Kernel32.dll 09-Aug-2004 18:51 5.0.2195.6966 1,632,624 Win32k.sys 25-Sep-2003 09:08 5.0.2195.6826 243,984 Winsrv.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies To" section.
MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: fix w2k gpo bug refresh
Keywords: kbbug kbfix kbwin2000presp5fix kbhotfixserver kbqfe KB884559
