Article ID: 871087
Article Last Modified on 2/6/2007
APPLIES TO
- Microsoft Office Live Meeting 2005
SYMPTOMS
When you use either the Application Sharing feature or the View Sharing Session feature in Microsoft Office Live Meeting, you may experience the following symptoms:
- You receive the following error message:
- The sharing session stops responding.
CAUSE
This behavior occurs when either of the following conditions is true:
- You are using Live Meeting version 4, and you have an out-of-date version of the LiveDemo or Sharing plug-in.
- You have too many applications open, and the computer has insufficient resources.
RESOLUTION
To resolve this problem, obtain the latest versions of the plug-ins for Live Meeting version 4. To do this, visit the following Microsoft Web site:
WORKAROUND
If this behavior continues or if you are using Office Live Meeting, close all the applications that you do not need during your presentation.
If this behavior occurs when no applications are running, this problem may be caused by your computer environment. Many behaviors that occur when you run Windows or other programs occur because other processes are loaded when your computer starts. These processes may include conflicting drivers, terminate-and-stay-resident programs (TSRs), or other kinds of settings.
For additional information about clean boot troubleshooting, click the following article numbers to view the articles in the Microsoft Knowledge Base:
192926 How to perform clean-boot troubleshooting for Windows 98
267288 How to perform a clean boot in Windows Millennium Edition
281770 How to perform clean-boot troubleshooting for Windows 2000
310353 How to perform a clean boot in Windows XP
Additional query words: freeze hang program
Keywords: kberrmsg kbprb KB871087
