Article ID: 843555
Article Last Modified on 11/15/2007
APPLIES TO
- Microsoft Internet Explorer 6.0, when used with:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
- Microsoft Windows XP Media Center Edition 2002
- Microsoft Windows XP Tablet PC Edition
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Datacenter Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Server
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows 98 Second Edition
- Microsoft Windows 98 Standard Edition
SYMPTOMS
Assume you configure Microsoft Outlook Express to break apart e-mail messages larger than a specific size. For example, you specify 60 kilobytes (KB) in the Break apart messages larger than option in the Properties dialog box for the e-mail account.
When you send an e-mail message that is larger than 60 KB by using Outlook Express 6.0, the e-mail message is sent as a multipart message. If you have also included e-mail recipients in the BCC field of the e-mail message, e-mail recipients who are listed in the To field and in the CC field of the multi-part e-mail message may be able to view the e-mail recipients who are listed in the BCC field if they copy the e-mail message to the desktop, and then open the e-mail message by using Notepad.
RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------------- 02-Jul-2004 14:51 6.0.2800.1455 596,480 Inetcomm.dll
Installation information
After you install this hotfix, you must modify the following registry subkey:
HKEY_LOCAL_MACHINE\Software\Microsoft\Outlook Express\
To do this, follow these steps:
- Click Start, click Run, type regedit, and then click OK.
- In Registry Editor, locate the following Registry key:
.
HKEY_LOCAL_MACHINE\Software\Microsoft\Outlook Express\ - Click Edit, click New, and then click key.
- Type Hotfix for the key name.
- Right-click hotfix, click New, click DWORD Value, and then Type Q843555 for the DWORD Value name.
- Right-click Q843555, and then click Modify.
- Type 1 in the Value Data field, and then click OK.
Note To make this hotfix unavailable, you must change this value to 0. - Quit Registry Editor.
STATUS
Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 6.
Keywords: kbhotfixserver kbqfe kbie600sp2fix kbie600presp2fix kbfix kbbug KB843555
