Article ID: 842674
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows NT Workstation 4.0 Developer Edition
SYMPTOMS
After you install the security update that is described in Microsoft Knowledge Base (KB) article 835732, all the following symptoms occur:
- You cannot start Microsoft Windows Explorer.
- You cannot run the Hotfix.exe program.
- If you try to run any program or process that maps the Kernel32.dll file to its address space, you receive the following error message:
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
835732 MS04-011: Security update for Microsoft Windows
CAUSE
This problem occurs if both of the following conditions are true:
- You are running the Chinese version of Microsoft Windows NT Workstation 4.0 with Windows NT 4.0 Service Pack 6a (SP6a) installed.
- You install the Chinese version of the security update for Windows NT Workstation 4.0 that is described in KB article 835732.
This problem occurs because the Chinese version of the security update contains an incorrect build of the Gdi32.dll file.
RESOLUTION
Hotfix information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0 SP6a.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to obtain the latest Windows NT 4.0 service pack
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name --------------------------------------------------------- 14-May-2004 7:25 4.0.1381.7263 209,168 Gdi32.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Keywords: kbfix kbbug KB842674
