Article ID: 842251
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
SYMPTOMS
Microsoft Internet Information Services (IIS) may quit unexpectedly on your Microsoft Windows 2000 Server-based system.
CAUSE
This problem may occur if the Adsldpc.dll file generates heap corruption. This heap corruption scenario triggers an access violation in the Inetinfo.exe process.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------------- 11-May-2004 22:22 5.0.2195.6920 126,736 Adsldp.dll 11-May-2004 22:22 5.0.2195.6920 132,368 Adsldpc.dll 19-Jun-2003 20:05 5.0.2195.6667 62,736 Adsmsext.dll 24-Mar-2004 02:17 5.0.2195.6876 388,368 Advapi32.dll 24-Mar-2004 02:17 5.0.2195.6866 69,904 Browser.dll 24-Mar-2004 02:17 5.0.2195.6824 134,928 Dnsapi.dll 24-Mar-2004 02:17 5.0.2195.6876 92,432 Dnsrslvr.dll 24-Mar-2004 02:17 5.0.2195.6883 47,888 Eventlog.dll 24-Mar-2004 02:17 5.0.2195.6890 143,632 Kdcsvc.dll 11-Mar-2004 02:37 5.0.2195.6903 210,192 Kerberos.dll 21-Sep-2003 00:32 5.0.2195.6824 71,888 Ksecdd.sys 11-Mar-2004 02:37 5.0.2195.6902 520,976 Lsasrv.dll 25-Feb-2004 23:59 5.0.2195.6902 33,552 Lsass.exe 11-Mar-2004 02:37 5.0.2195.6897 123,152 Msv1_0.dll 24-Mar-2004 02:17 5.0.2195.6897 312,592 Netapi32.dll 24-Mar-2004 02:17 5.0.2195.6891 371,472 Netlogon.dll 24-Mar-2004 02:17 5.0.2195.6896 1,028,880 Ntdsa.dll 24-Mar-2004 02:17 5.0.2195.6897 388,368 Samsrv.dll 24-Mar-2004 02:17 5.0.2195.6893 111,376 Scecli.dll 24-Mar-2004 02:17 5.0.2195.6903 253,200 Scesrv.dll 05-Feb-2004 20:18 5.0.2195.6896 5,869,056 Sp3res.dll 24-Mar-2004 02:17 5.0.2195.6824 50,960 W32time.dll 21-Sep-2003 00:32 5.0.2195.6824 57,104 W32tm.exe 19-Jun-2003 20:05 5.0.2195.6666 162,064 Wldap32.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: crash hang
Keywords: kbqfe kbhotfixserver kbbug kbfix kbwin2000presp5fix KB842251
