Article ID: 838141
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Advanced Server
SYMPTOMS
When you try to use the Route.exe command-line tool on your Microsoft Windows 2000-based computer, you receive an application error that is similar to the following:
CAUSE
This problem may occur if the debug code in the Rasapi32.dll file is triggered. This may cause problems with tools that use this .dll file and that are not multi-threaded, such as Route.exe. Route.exe is designed for a single-threaded model.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
This hotfix requires Windows 2000 Service Pack 3 (SP3) or later.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 18-Sep-2000 22:01 5.0.2195.1569 33,616 Fips.sys 18-Mar-2004 20:08 5.0.2195.6883 80,944 Ipsec.sys 12-Dec-2003 18:34 5.0.2195.6882 29,456 Ipsecmon.exe 21-Sep-2003 00:55 5.0.2195.6824 390,928 Netdiag.exe 24-Mar-2004 18:49 5.0.2195.6882 417,552 Oakley.dll 24-Mar-2004 18:49 5.0.2195.6882 96,528 Polagent.dll 24-Mar-2004 17:49 5.0.2195.6882 137,488 Polstore.dll 24-Mar-2004 18:49 5.0.2195.6895 197,392 Rasapi32.dll 24-Mar-2004 18:49 5.0.2195.6894 531,216 Rasdlg.dll 24-Mar-2004 18:49 5.0.2195.6824 58,128 Rasman.dll 24-Mar-2004 18:49 5.0.2195.6872 153,872 Rasmans.dll 24-Mar-2004 18:49 5.0.2195.6894 63,248 Rasscrpt.dll 24-Mar-2004 18:49 5.0.2195.6824 54,032 Rastapi.dll 05-Feb-2004 20:18 5.0.2195.6896 5,869,056 Sp3res.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For additional information about how hotfix packages are named, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915 New naming schema for Microsoft Windows hotfix packages
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: ras
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB838141
