Microsoft KB Archive/833993

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Article ID: 833993

Article Last Modified on 10/26/2006



APPLIES TO

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Advanced Server




SYMPTOMS

When IopReleaseFileObjectLock() accesses a freed file object on a Microsoft Windows 2000 Server-based computer, one of the following stop error messages may appear on a blue screen:

Stop 0x0000001E


Stop 0x0000000a


Stop 0x00000050

RESOLUTION

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time    Version        Size        File name
------------------------------------------------------------
12-Dec-2003  17:40   5.0.2195.6882     29,712   Mountmgr.sys
18-Dec-2003  01:01   5.0.2195.6885  1,699,712   Ntkrnlmp.exe
18-Dec-2003  01:01   5.0.2195.6885  1,699,072   Ntkrnlpa.exe
18-Dec-2003  01:02   5.0.2195.6885  1,719,936   Ntkrpamp.exe
18-Dec-2003  01:01   5.0.2195.6885  1,677,376   Ntoskrnl.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages


824684 Description of the standard terminology that is used to describe Microsoft software updates



Additional query words:

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB833993