Article ID: 832823
Article Last Modified on 11/15/2007
APPLIES TO
- Microsoft Internet Explorer 6.0, when used with:
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
- Microsoft Windows Millennium Edition
- Microsoft Windows 2000 Server
- Microsoft Windows 98 Second Edition
- Microsoft Windows NT 4.0
SYMPTOMS
Microsoft Internet Explorer 6.0 stops responding when you try to open an HTML document or a Web page. Additionally, you receive the following error message:
CAUSE
This problem may occur when you use Internet Explorer 6.0 to open an HTML document or a Web page that contains SPAN tags. If a SPAN tag is not closed correctly by using the tag, an access violation may occur.
The tag is an inline element that renders text by using a style sheet. The tag is typically used to change the style of an element or of a block of text.
tags are also used to group inline elements in an HTML document. For example, the following HTML document may cause an access violation because the tag is missing.
<html>
<body>
<style type="text/css">
#three
{
position: absolute;
}
#one #two
{
position: absolute;
}
</style>
<div id="one">
In 'one'
<SPAN id="two">
In 'two'
-> The </SPAN> tag is missing
</div>
<div id="three">
In 'three'
</div>
</body>
</html>
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Internet Explorer 6.0 SP1 for Windows Server 2003 x86
Date Time Version Size File name -------------------------------------------------------------- 27-Oct-2004 00:40 6.0.3790.227 2,925,056 Mshtml.dll
Internet Explorer 6.0 SP1 for Windows Server 2003 IA-64
Date Time Version Size File name ------------------------------------------------------------------- 27-Oct-2004 01:43 6.0.3790.227 8,230,912 Mshtml.dll IA-64 27-Oct-2004 01:40 6.0.3790.227 2,925,056 Wmshtml.dll x86
Internet Explorer 6.0 SP1
Date Time Version Size File name -------------------------------------------------------------- 17-Jun-2004 00:01 6.0.2800.1449 2,692,096 Mshtml.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Keywords: kbhotfixserver kbqfe kbqfe kbie600sp2fix kbfix kbbug kbie600presp2fix kbprb KB832823
