Article ID: 831716
Article Last Modified on 7/24/2007
APPLIES TO
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
SYMPTOMS
When you run the Manage Your Server Wizard on a Microsoft Windows Server 2003-based computer to select a specific license server to use with Windows Terminal Services servers on a domain or on a site, you may receive the following error message:
You may receive this error message even if there is a valid Terminal Services License server available on the network.
CAUSE
This problem occurs because the Manage Your Server Wizard does not check in the registry for the manually specified Terminal Services License servers.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform --------------------------------------------------------------------- 16-Dec-2003 18:51 5.2.3790.113 220,160 Mys.dll x86 16-Dec-2003 18:51 5.2.3790.113 345,088 Mys.dll IA-64
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
REFERENCES
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
823313 Windows Server 2003 Terminal Server licensing issues and requirements for deployment
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: ts termsrv termserv
Keywords: kbhotfixserver kbqfe kbwinservperf kbtermserv kbbug kbfix kbqfe kbwinserv2003presp1fix KB831716
