Article ID: 830936
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
SYMPTOMS
When you try to access Microsoft Exchange 2000 Server by using a MAPI-based e-mail client such as Microsoft Outlook, you receive the following error message:
You experience this problem intermittently.
CAUSE
This problem occurs when the information store is stopped for a long time and then restarted before you try to access Exchange. After the information store is stopped, the MAPI sessions that were created by failed logon attempts are not cleaned up. These sessions are counted against the limit on the maximum number of sessions. This situation may prevent some users from creating new sessions after the information store is restarted.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 27-Oct-2003 12:17 6.0.6527.0 3,915,776 Cdoex.dll 27-Oct-2003 12:12 6.0.6527.0 851,968 Davex.dll 27-Oct-2003 12:12 6.0.6527.0 53,248 Davexpc.dll 27-Oct-2003 12:08 6.0.6527.0 131,072 Drviis.dll 27-Oct-2003 12:08 6.0.6527.0 577,536 Dsaccess.dll 27-Oct-2003 11:18 6.0.6527.0 184,320 Dscmsg.dll 27-Oct-2003 11:18 6.0.6527.0 962,560 Emsmdb32.dll 27-Oct-2003 12:11 6.0.6527.0 2,179,072 Ese.dll 27-Oct-2003 12:11 6.0.6527.0 40,960 Eseperf.dll 08-Sep-2003 09:18 6,991 Eseperf.hxx 27-Oct-2003 12:11 391,634 Eseperf.ini 27-Oct-2003 12:17 6.0.6527.0 3,575,808 Excdo.dll 27-Oct-2003 12:07 6.0.6527.0 90,112 Eximap4.dll 27-Oct-2003 12:09 6.0.6527.0 262,144 Exmime.dll 27-Oct-2003 10:57 6.0.6527.0 176,128 Exnntp.dll 27-Oct-2003 12:12 6.0.6527.0 143,360 Exodbesh.dll 27-Oct-2003 12:12 6.0.6527.0 57,344 Exodbpc.dll 27-Oct-2003 12:12 6.0.6527.0 200,704 Exodbprx.dll 27-Oct-2003 12:12 6.0.6527.0 2,179,072 Exoledb.dll 27-Oct-2003 12:06 6.0.6527.0 81,920 Exosal.dll 27-Oct-2003 12:08 6.0.6527.0 32,768 Expop3.dll 27-Oct-2003 12:08 6.0.6527.0 32,768 Exproto.dll 27-Oct-2003 12:12 6.0.6527.0 307,200 Exprox.dll 27-Oct-2003 11:21 6.0.6527.0 143,360 Exschema.exe 27-Oct-2003 12:12 6.0.6527.0 315,392 Exsmtp.dll 27-Oct-2003 11:23 6.0.6527.0 675,840 Exwform.dll 27-Oct-2003 10:58 6.0.6527.0 180,224 Exwin32.dll 27-Oct-2003 11:21 6.0.6527.0 40,960 Febecfg.dll 27-Oct-2003 12:08 6.0.6527.0 32,768 Iisif.dll 27-Oct-2003 12:09 6.0.6527.0 135,168 Iisproto.dll 27-Oct-2003 12:09 6.0.6527.0 61,440 Imap4be.dll 27-Oct-2003 11:24 6.0.6527.0 319,488 Imap4evt.dll 27-Oct-2003 11:22 6.0.6527.0 126,976 Imap4fe.dll 27-Oct-2003 12:08 6.0.6527.0 126,976 Imap4svc.dll 27-Oct-2003 12:09 6.0.6527.0 40,960 Jcb.dll 27-Oct-2003 10:58 6.0.6527.0 49,152 Mdbevent.dll 27-Oct-2003 11:15 6.0.6527.0 2,285,568 Mdbmsg.dll 27-Oct-2003 11:00 6.0.6527.0 32,768 Mdbrole.dll 27-Oct-2003 11:18 6.0.6527.0 909,312 Mdbsz.dll 27-Oct-2003 12:09 6.0.6527.0 24,576 Mdbtask.dll 27-Oct-2003 10:57 6.0.6527.0 151,552 Nntpex.dll 27-Oct-2003 12:04 6.0.6527.0 94,208 Peexch50.dll 27-Oct-2003 12:06 6.0.6527.0 397,312 Phatcat.dll 27-Oct-2003 12:08 6.0.6527.0 36,864 Pop3be.dll 27-Oct-2003 11:24 6.0.6527.0 303,104 Pop3evt.dll 27-Oct-2003 11:23 6.0.6527.0 24,576 Pop3fe.dll 27-Oct-2003 12:06 6.0.6527.0 73,728 Pop3svc.dll 27-Oct-2003 11:24 6.0.6527.0 163,840 Protomsg.dll 27-Oct-2003 12:09 6.0.6527.0 532,480 Reapi.dll 27-Oct-2003 12:12 6.0.6527.0 311,296 Resvc.dll 27-Oct-2003 12:07 6.0.6527.0 4,661,248 Store.exe 27-Oct-2003 11:23 6.0.6527.0 3,735,552 Wmtemplates.dll
Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Additional query words: XCCC
Keywords: kbhotfixserver kbqfe kbhotfixserver kbqfe kbexchstore kbqfe kbfix kbexchange2000presp4fix kbbug KB830936
