Microsoft KB Archive/829933

Knowledge Base

You cannot drag a shape from to PowerPoint, to Word, or to the desktop from Visio 2003

Article ID: 829933

Article Last Modified on 7/27/2006

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APPLIES TO

• Microsoft Office Visio Professional 2003
• Microsoft Office Visio Standard 2003

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SYMPTOMS

When you try to drag or to paste a shape from Microsoft Office Visio 2003 to one of the following locations, you receive a message in that location.

Microsoft Office PowerPoint 2003 or Microsoft PowerPoint 2002

The server application, source file, or item can't be found, or returned an unknown error. You may need to reinstall the server application.

Microsoft Windows Desktop

Unable to create and store scrap/shortcut object No such interface supported

Microsoft Office Word 2003 or Microsoft Word 2002

There is insufficient memory. Save the document now.

CAUSE

This problem may occur when you drag or paste a shape that was found by using the Search for Shapes feature in Visio 2003.

WORKAROUND

To work around this problem when you want to drag or paste a shape from Visio 2003, do not search for the shape. Instead, open the stencil that contains the shape in Visio 2003, and then drag or paste the shape to the location that you want.

For example, to drag or paste the Desk shape, follow these steps:

1. Start Visio 2003.
2. On the File menu, point to New, point to Building Plan, and then click Home Plan (US Units) or click Home Plan (Metric).
3. In the Shapes task pane, click the Furniture (US units) stencil or click the Furniture (Metric) stencil.
4. Do one of the following:
   • Drag the Desk shape to the location that you want.
     

-or-

1. • Right-click the Desk shape, and then click Copy.
     

In the location that you want, right-click, and then click Paste.

MORE INFORMATION

To search for a shape in Visio, follow these steps:

1. Open your Visio 203 drawing or on the File menu, point to New, click Choose Drawing Type, and then click Blank Drawing on the New Drawing task pane.
2. On the Shapes task pane, type the name of the shape that you want to search for in the Search for Shapes box, and then press ENTER.

Keywords: kbopenfile kberrmsg kbprb KB829933

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