Article ID: 829589
Article Last Modified on 10/26/2005
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Advanced Server
SYMPTOMS
When a client makes local Component Object Model (COM) calls or remote procedure calls (RPCs) on a computer that is running Microsoft Windows 2000 Server, the server may return random "Access Denied" or "Invalid Security Context" error messages to the client.
CAUSE
When the server is experiencing a high load, or a high call volume, you may receive the error messages that are described in the "Symptoms" section of this article because a distributed COM (DCOM) client incorrectly deletes a security context that is still being used. When the server tries to impersonate the client, it cannot because the security context is no longer valid. The server then returns an error message back to the client..
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------- 03-Oct-2003 22:10 5.0.2195.6824 945,936 Ole32.dll 03-Oct-2003 22:10 5.0.2195.6862 432,912 Rpcrt4.dll 03-Oct-2003 22:10 5.0.2195.6824 192,272 Rpcss.dll 19-Sep-2003 23:51 5.3.23.4 6,656 Spmsg.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
REFERENCES
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New naming schema for Microsoft Windows hotfix packages
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbbug kbfix kbqfe kbwin2000presp5fix kbhotfixserver KB829589
