Microsoft KB Archive/829065

Knowledge Base

Error message when you connect to the SharePoint Central Administration page in Windows SharePoint Services: "You are not authorized to view this page"

Article ID: 829065

Article Last Modified on 9/26/2007

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APPLIES TO

• Microsoft Windows SharePoint Services 3.0
• Microsoft Windows SharePoint Services 2.0

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For a Microsoft SharePoint Team Services version of this article, see 321488.

SYMPTOMS

When you try to connect to the SharePoint Central Administration page of your Microsoft Windows SharePoint Services Web site, you may receive the following error message:

You are not authorized to view this page.

You do not have permission to view this page using your current user account.
Try the following:
If you have another user account with a higher level of permission, click your browser's Back button to try again using that account.
If you believe you should be able to view this page, contact the Web site administrator.

Also, all Netscape Navigator users and some Microsoft Internet Explorer users cannot access the Windows SharePoint Services Web site.

CAUSE

This problem may occur if one or both of the following conditions are true:

• The virtual server or virtual directory is configured to use Integrated Windows authentication (formerly named NTLM or Windows NT Challenge/Response authentication).
• The browser is configured to use a proxy server, and the proxy server settings block access to the Web page.

Note Earlier versions of Netscape do not support Integrated Windows authentication. You can use Integrated Windows authentication only with Microsoft Internet Explorer 2.0 or later or with Netscape 7.1 or later.

RESOLUTION

To resolve this problem, use one of the following methods.

Method 1: Configure the virtual server or virtual directory to use Basic authentication in Microsoft Internet Information Services (IIS)

To modify IIS to permit password access to the SharePoint Central Administration site, follow these steps:

1. Start Internet Services Manager, or open the Microsoft Management Console (MMC) that contains the IIS snap-in.
2. Expand server_name, where server_name is the name of the server.
3. Expand the Web Sites folder.
4. Right-click the virtual server or virtual directory (for example, Default Web Site) that you want to configure, and then click Properties.
5. Click the Directory Security tab.
6. Under Anonymous access and authentication control, click Edit.
7. Click to select the Basic authentication (password is sent in clear text) check box.
8. When you receive the Are you sure you want to continue? message, click Yes.
9. Click to clear the Integrated Windows authentication check box.
10. Click to clear the Anonymous access check box.
11. Click OK, and then click OK.
12. Quit the IIS snap-in.

Method 2: Configure proxy server settings for the Web browser

The following steps describe how to configure proxy server exception settings for Internet Explorer. For information about how to configure proxy settings in Netscape Navigator, see the product documentation. To configure proxy server exception settings for Internet Explorer, follow these steps:

1. Start Internet Explorer.
2. On the Tools menu, click Internet Options, and then click the Connections tab.
3. In the Dial-up and Virtual Private Network settings list, click the connection that you want to configure, and then click Settings.
4. Under Proxy Server, click Advanced.
5. In the Exceptions box, type the URL of the Windows SharePoint Services Web site.
6. Click OK, click OK, and then click OK.

MORE INFORMATION

For more information about how IIS authenticates browser clients, click the following article number to view the article in the Microsoft Knowledge Base:

264921 How IIS authenticates browser clients

For more information about how to configure Basic authentication, click the following article numbers to view the articles in the Microsoft Knowledge Base:

262233 How to configure Basic/Clear Text authentication for IIS 5.0 in Windows 2000

For more information about Windows SharePoint Services, visit the following Microsoft Web site:

http://technet.microsoft.com/windowsserver/sharepoint/default.aspx

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: STS SPS WSS IIS WSSv3 WSSv2

Keywords: kberrmsg kbtshoot kbwebbrowser kbweb kbprb kbauthentication kbwebservices kbaccounts KB829065

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