Article ID: 828223
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
SYMPTOMS
After the Microsoft Exchange 2000 Recipient Update Service (RUS) runs, Active Directory user accounts may have multiple X.400 addresses.
CAUSE
This problem occurs when you modify the last 5 characters of the Last Name attribute of an Active Directory user account, where the Last Name attribute contains 40 or more identical characters. In this scenario, the Exchange 2000 proxy validation process may not be able to interpret the current X.400 address as valid for the user account, and therefore it creates a new X.400 address for the Active Directory user account.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ------------------------------------------------------------ 25-Aug-2003 20:25 6.0.6500.0 4,370,432 Adcadmin.dll 25-Aug-2003 20:26 6.0.6500.0 69,632 Ccmproxy.dll 25-Aug-2003 20:26 6.0.6500.0 2,109,440 Cdoexm.dll 25-Aug-2003 20:26 6.0.6500.0 8,470,528 Exadmin.dll 25-Aug-2003 20:26 6.0.6500.0 3,850,240 Excluadm.dll 25-Aug-2003 20:26 6.0.6500.0 1,867,776 Exmgmt.exe 25-Aug-2003 20:13 6.0.6500.0 716,800 Exsp.dll 25-Aug-2003 20:26 6.0.6500.0 1,347,584 Exwmi.dll 25-Aug-2003 20:26 6.0.6500.0 73,728 Inproxy.dll 25-Aug-2003 20:26 6.0.6500.0 2,969,600 Mad.exe 25-Aug-2003 20:26 6.0.6500.0 806,912 Madmsg.dll 25-Aug-2003 20:26 6.0.6500.0 4,698,112 Maildsmx.dll 25-Aug-2003 20:26 6.0.6500.0 77,824 Pcproxy.dll 25-Aug-2003 20:26 6.0.6500.0 94,208 X400prox.dll
Note Because of file dependencies, this update requires Exchange 2000 Server Service Pack 3 (SP3). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Keywords: kbhotfixserver kbqfe kbfix kbexchange2000presp4fix kbbug KB828223