Knowledge Base

Support WebCast: Using Windows Remote Assistance

Article ID: 826769

Article Last Modified on 4/29/2007

APPLIES TO

Microsoft Windows XP Home Edition
Microsoft Windows XP Home Edition
Microsoft Windows XP Service Pack 1a
Microsoft Windows XP Media Center Edition 2002
Microsoft Windows XP Professional
Microsoft Windows XP Professional
Microsoft Windows XP Service Pack 1a
Microsoft Windows XP Tablet PC Edition

Session Summary

August 19, 2003

This Support WebCast session will discuss using Windows Remote Assistance. It will review how to use and configure Remote Assistance, and why you would want to use it. The session will also talk about security and provide some troubleshooting tips.

This is a Level 200 session that will be presented by Jennie Dawkins. Jennie Dawkins joined Microsoft in March 1999. She has been working as a Support Professional since then. Jennie currently works for Product Support Services supporting Windows 2000 and Windows Server 2003 Directory Services.

Viewing the Presentation

To view, click this link: [javascript:fnViewMMC('http://support.microsoft.com/servicedesks/webcasts/seminar/shared/asp/view.asp?url=/servicedesks/webcasts/en/WC081903/manifest.xml'); View this Support Webcast] (Length: 48 minutes)
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This Windows Streaming Media archive requires an Internet connection of 28.8 Kbps or faster, and is best viewed with a minimum screen resolution of 800 X 600.