Article ID: 824940
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
SYMPTOMS
On a heavily loaded Exchange 2000 server, Microsoft Exchange Information Store (Store.exe) may stop responding (crash) during public folder replication.
CAUSE
This problem may occur after you add a large public folder store to a server, and that addition triggers a large backfill operation to populate the whole folder hierarchy. In this case, Microsoft Exchange Information Store may stop responding because of a corruption in its internal data structures during this public folder replication. This problem occurs because of a memory leak in Exchange 2000 Service Pack 3 (SP3).
RESOLUTION
Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.
Additional query words: kbExchange2000preSP4septbarFix
Keywords: kbqfe kbfix kbexchange2000presp4fix kbbug KB824940
