Article ID: 821402
Article Last Modified on 6/26/2003
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
SYMPTOMS
When you log on to your Windows XP-based computer, you may receive the following error message:
CAUSE
This issue may occur if the Logitech Desktop Messenger program is installed on your computer.
RESOLUTION
To resolve this issue, contact Logitech for information about the availability of a fix for this issue. For information about how to contact Logitech, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
To work around this issue, log on to the computer with an account that has administrator credentials, and then remove the Logitech Desktop Messenger software from your computer. To do so, follow these steps:
- Click Start, click Control Panel, and then double-click Add or Remove Programs.
- In the Currently installed programs box, click Logitech Desktop Messenger, and then click Remove or Change/Remove.
- If you are prompted to confirm the removal of the program, click Yes.
MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Keywords: kbinfo KB821402
