Microsoft KB Archive/819255

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The Recycle Bin Does Not Appear on the Desktop After You Install Norton AntiVirus

Article ID: 819255

Article Last Modified on 5/28/2003



APPLIES TO

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional Edition



SYMPTOMS

After you install a version of Norton AntiVirus, the Recycle Bin no longer appears on the desktop.

CAUSE

This issue occurs because Norton AntiVirus changes the name of the Recycle Bin to "Norton Protected Recycle Bin." Only the words "Norton Protected" appear below the icon on the desktop because there is not sufficient space to display the longer name.

MORE INFORMATION

For information about how to contact Symantec Corporation, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z


The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB819255