Microsoft KB Archive/814991

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Article ID: 814991

Article Last Modified on 2/21/2007



APPLIES TO

  • Microsoft Exchange 2000 Server Standard Edition
  • Microsoft Exchange Server 2000 Service Pack 1
  • Microsoft Exchange 2000 Server Service Pack 2
  • Microsoft Exchange Server 2000 Service Pack 3




SYMPTOMS

When a recurring appointment contains corrupted data, and you try to use Collaboration Data Objects (CDO) to open that recurring appointment from an external program, you receive an access violation error message that is similar to the following message:

The instruction at "0x77fcb836" referenced memory at "0xfffffff8". The memory could not be "read".

RESOLUTION

Cumulative Rollup Information

To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup


Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.Component: CDO

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   28-Apr-2003  20:16  6.0.6459.0        716,800  Cdo.dll
   28-Apr-2003  20:08  6.0.6459.0        557,056  Cdohtml.dll
    

Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack


STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.


Additional query words: kbExchange2000preSP4septbarFix kbDev

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB814991