PSS ID Number: 813740
Article Last Modified on 2/13/2003
The information in this article applies to:
- Microsoft FrontPage 2002
- FrontPage 2002 Server Extensions from Microsoft
SUMMARY
When you try to use a FrontPage Server Extension component, the component may not function. This article describes how to determine whether the FrontPage Server Extensions are installed and functioning correctly. For additional information about which components use FrontPage Server Extensions, click the following article number to view the article in the Microsoft Knowledge Base:
281532 FP 2002: Components That Require FrontPage 2002 Server Extensions
MORE INFORMATION
View the _vti_inf.html File
If you experience problems with the server-side copy of a FrontPage Web or with publishing a FrontPage Web, locate the _vti_inf.html file in Microsoft Internet Explorer. This file will provide the following important information:
- When you locate the _vti_inf.html file, the FrontPage Configuration Information page should appear. If this page does appear, the FrontPage Server Extensions have probably been installed.
- The _vti_inf.html file will also help you to determine which version of the FrontPage Server Extensions is installed. To do this, right-click the page, and then click View Source. The HTML code for the page will open in Notepad. About three-quarters of the way down the page, you should find HTML code that looks similar to the following:
The "FPVersion" line indicates which version of the FrontPage Server Extensions has been installed on the server: 5 = 2002, 4 = 2000, and 3 = 98.
- The _vti_inf.html file tells you what type of server the FrontPage Server Extensions are installed on. For example:
- If the FPAuthorScriptUrl and FPAdminScriptUrl elements list "Author.exe" and "Admin.exe" (respectively), the FrontPage Server Extensions are installed on a UNIX server.
- If the FPAuthorScriptUrl and FPAdminScriptUrl elements list "Author.dll" and "Admin.dll" (respectively), the FrontPage Server Extensions are installed on a Microsoft Internet Information Services (IIS) server.
If you cannot determine the information that you want from the _vti_inf.html file, visit the following Netcraft Web site to determine the operating system (OS) used
and then follow these steps:
- On the Netcraft Web site, click What's that site running?
- In the What's that site running box, type the URL of the Web site that you want information about (for example, type www.microsoft.com), and then click Examine.
Note This method is not always accurate. For example, if you view the information for www.walmart.com, Netcraft reports that the site is running IIS 5.0 on an OS other than Windows 2000 (which is not a possible configuration).
When you are not sure about which OS the FrontPage Server Extensions are installed on, view the Shtml file. If you find the _vti_bin/Shtml.dll file on the Web site that you are working with, the FrontPage Server Extensions are installed on an IIS server. If you find the _vti_bin/Shtml.exe file on the Web site that you are working with, the FrontPage Server Extensions are installed on a UNIX server.
Locate the Shtml File
If you locate the _vti_bin/shtml.dll or the _vti_bin/shtml.exe file on the Web site that you are working with, you should receive the following error message if the FrontPage Server Extensions are running:
If you receive a different error message, the FrontPage Server Extensions are not running.
Test the FrontPage Server Extensions
The following are some simple methods to determine whether the FrontPage Server Extensions are working.
- Look for a hit counter on the home page in the Web that you are working with. If the hit counter increments correctly when you click Refresh, the FrontPage Server Extensions are working correctly.
- Open the Web site in Internet Explorer. On the File menu, click Edit with Microsoft FrontPage. If FrontPage opens a read-only copy of the current Web page without prompting you for the user name and password, the FrontPage Server Extensions are probably not working correctly.
- If you make an edit on the Web page and save the changes, and then the Save As dialog box appears, this also indicates that the FrontPage Server Extensions are not working correctly.
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Keywords: kbinfo kberrmsg KB813740
Technology: kbFrontPage2002 kbFrontPage2002Search kbFrontPage2002ServX kbFrontPageSearch kbFrontPageServXSearch kbZNotKeyword2
