Article ID: 812577
Article Last Modified on 10/30/2007
APPLIES TO
- Microsoft MapPoint 2002 Standard Edition
- Microsoft MapPoint 2001 Standard Edition
- Microsoft Streets & Trips 2008
- Microsoft Streets & Trips 2008 with Connected Services
- Microsoft Streets & Trips 2008 with GPS Locator
- Microsoft Streets & Trips 2003 Standard Edition
- Microsoft Streets & Trips 2002 Standard Edition
- Microsoft Streets & Trips 2001 Standard Edition
- Microsoft Streets & Trips 2001 Standard Edition
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you try to start one of the programs that are listed in the "Applies To" section, you may experience one of the following symptoms:
- The Microsoft End User License Agreement (EULA) may appear.
- You may be prompted to register the product.
- You may receive the following error message:
This problem may occur although you have previously registered the program and may occur each time you start the program.
RESOLUTION
To correct this problem, use the following methods in the order presented until the problem has been corrected.Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
Method 1: Modify the Windows Registry
To prevent the EULA or Registration dialog boxes from appearing when you start the program, follow these steps:
- Quit the program that is causing this problem.
- Click Start, and then click Run.
- In the Open box, type Regedit, and then click OK.
- Expand the Windows Registry, and then locate the following key:
HKEY_CURRENT_USER\Software\Microsoft\Works Suite\2002
Do one of the following:
Important: To complete this step, use one of the following registry keys appropriate for your product:Product Name Use This Registry Key --------------------------------------------------- Streets & Trips 2003 st10 Streets & Trips 2002 stn9 MapPoint 2002 mpn9 MapPoint Europe 2002 mpe9
- If the registry key exists, follow these steps:
- Click the registry key.
- Right-click EULA (the DWORD entry that is listed under Name), and then click Modify.
- In the Value data box, type 1, and then click OK.
- If the registry key does not exist, follow these steps:
- Click the Works Suite\2002 key.
- On the Edit menu, point to New, and then click Key.
- Type the registry key, and then press ENTER.
- Right-click the registry key that you created in step c, and then click Modify.
- In the Value data box, type 1, and then click OK.
- If the registry key exists, follow these steps:
- On the File menu, click Exit to quit the Windows Registry.
- Quit and restart the product.
The EULA or Product Registration should not appear.
Method 2: Delete the Works Suite 2002 Registry Key
To delete the Works Suite 2002 registry key, follow these steps:
Note Deleting this key may cause problems with other Works Suite products. Make sure to back up the registry before you proceed.
- Quit the program that is causing this problem.
- Click Start, and then click Run.
- In the Open box, type Regedit, and then click OK.
- Expand the Windows Registry, and then locate the following key:
HKEY_CURRENT_USER\Software\Microsoft\Works Suite\2002
- Click the 2002 key.
- On the Edit menu, click Delete.
- On the File menu, click Exit to quit the Windows Registry.
- Start the product that is causing this problem.
- In the Microsoft End User License Agreement dialog box, click I Agree.
- In the Online Registration dialog box, click Register Now, and then complete the product registration.
- Quit, and then restart the product.
The EULA and Product Registration should not appear.
Method 3: Replace the EULA and Registration Files
To replace the EULA and product registration files, follow these steps:
- Quit the program that is causing this problem.
- Start Windows Explorer.
To do this, right-click Start, and then click Explore. - Find the CD-ROM of the product that is causing this problem, and then insert that CD-ROM into your CD-ROM or DVD-ROM drive.
Important Use the following table to identify the files that you must copy.
Product Name Copy These Files ------------------------------------------------------------ Streets & Trips 2003 St10eula.txt and St10warr.htm Streets & Trips 2002 Stn9eula.txt and Stn9warr.htm MapPoint 2002 Mpn9eula.txt and Mpn9warr.htm
In Windows Explorer, copy the files that are appropriate for your product from theCD-ROM Drive
:\Product
\MSMap\Common\MSShared\WSShared\ folder. Paste them to the C:\Program Files\Common Files\Microsoft Shared\Works Shared folder.Copy Eularegn.dll from the
CD-ROM Drive
:\Product
\Msmap\Pfiles\Msmap folder. Paste it to the C:\Program Files\Common Files\Microsoft Shared\Works Shared folder and the C:\Program Files\ProgramFolder
folder, whereProgramFolder
represents one of the following, as appropriate for your product.Product Name Program Folder -------------------------------------------------------- Streets & Trips 2003 Microsoft Streets and Trips Streets & Trips 2002 Microsoft Streets & Trips MapPoint 2002 Microsoft MapPoint
- Return to Method 1 earlier in this article and follow the steps to complete the process.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: Streets Trips Mappoint Registration loops EULA repeats
Keywords: kbprb KB812577