Article ID: 812093
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Exchange Server 2000 Service Pack 3
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you install Microsoft Exchange 2000 Server Service Pack 3 (SP3), the following unnecessary keys are created in the Windows registry:
HKEY_CLASSES_ROOT\CLSID\//
HKEY_CLASSES_ROOT\CLSID\//\//
HKEY_CLASSES_ROOT\CLSID\{your
HKEY_CLASSES_ROOT\CLSID\AppID
HKEY_CLASSES_ROOT\CLSID\each
HKEY_CLASSES_ROOT\CLSID\for
HKEY_CLASSES_ROOT\CLSID\GUID}
HKEY_CLASSES_ROOT\CLSID\name'
HKEY_CLASSES_ROOT\CLSID\provider
HKEY_CLASSES_ROOT\CLSID\provider's
HKEY_CLASSES_ROOT\CLSID\s
HKEY_CLASSES_ROOT\CLSID\sections
HKEY_CLASSES_ROOT\CLSID\template
HKEY_CLASSES_ROOT\CLSID\this
HKEY_CLASSES_ROOT\CLSID\use
HKEY_CLASSES_ROOT\CLSID\WMI
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. The registry keys that are listed in the "Symptoms" section of this article do not cause damage and do not adversely affect the functionality of Exchange 2000 Server, nor are they necessary for the operation of Exchange 2000 Server. You can safely leave them on the computer and ignore them, or delete them. To delete the registry keys:
- Click Start, and then click Run.
- In the Open box, type regedit, and then click OK.
- Delete the following registry keys, and then quit Registry Editor:
HKEY_CLASSES_ROOT\CLSID\//
HKEY_CLASSES_ROOT\CLSID\//\//
HKEY_CLASSES_ROOT\CLSID\{your
HKEY_CLASSES_ROOT\CLSID\AppID
HKEY_CLASSES_ROOT\CLSID\each
HKEY_CLASSES_ROOT\CLSID\for
HKEY_CLASSES_ROOT\CLSID\GUID}
HKEY_CLASSES_ROOT\CLSID\name'
HKEY_CLASSES_ROOT\CLSID\provider
HKEY_CLASSES_ROOT\CLSID\provider's
HKEY_CLASSES_ROOT\CLSID\s
HKEY_CLASSES_ROOT\CLSID\sections
HKEY_CLASSES_ROOT\CLSID\template
HKEY_CLASSES_ROOT\CLSID\this
HKEY_CLASSES_ROOT\CLSID\use
HKEY_CLASSES_ROOT\CLSID\WMI
For additional information about how to obtain the latest Exchange 2000 Server service pack, click the following article number to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
For additional information about the fixes that are included in Exchange 2000 Server service packs, click the following article number to view the article in the Microsoft Knowledge Base:
311456 XGEN: List of Bugs Fixed by Exchange 2000 Server Service Packs
Keywords: kbenv kbbug KB812093
