Article ID: 811811
Article Last Modified on 3/6/2007
APPLIES TO
- Microsoft IntelliMouse Explorer for Bluetooth 2.0
- Microsoft IntelliPoint 6.1
- Microsoft IntelliPoint 6.0
- Microsoft IntelliPoint 5.2
- Microsoft IntelliPoint 5.1
- Microsoft IntelliType 2.2
- Microsoft Optical Desktop Elite for Bluetooth
- Microsoft Wireless Entertainment Desktop 7000
- Microsoft Wireless IntelliMouse Explorer for Bluetooth
- Microsoft Wireless Laser Mouse 8000
- Microsoft Wireless Notebook Presenter Mouse 8000
- Microsoft Wireless Optical Desktop for Bluetooth
SYMPTOMS
When you try to install the Microsoft IntelliType or Microsoft IntelliPoint software that is included with the Microsoft desktop software for Bluetooth, you may receive an error message that resembles one of the following error messages:
CAUSE
This issue may occur if the Microsoft IntelliPoint for Bluetooth software or the Microsoft IntelliType for Bluetooth software is incompatible with the version of Microsoft Windows that you are running.
MORE INFORMATION
As of December 2002, Microsoft Wireless IntelliMouse Explorer for Bluetooth is compatible only with Microsoft Windows XP Service Pack 1. For more information, or to download the latest Windows XP Bluetooth update, visit the following the Microsoft Web site:
As of September 2004, Microsoft Optical Desktop Elite for Bluetooth and Microsoft Optical IntelliMouse Explorer for Bluetooth will be compatible only with Microsoft Windows XP Service Pack 2. For more information, or to download the latest Windows XP IntelliType and IntelliPoint software, visit the following the Microsoft Web site:
Keywords: kberrmsg kbprb KB811811
