Article ID: 810179
Article Last Modified on 2/20/2007
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
SYMPTOMS
When event ID 1083 is logged on Exchange 2000 Server, incomplete information is recorded in the system event log. For example, some fields may display the percent sign (%) followed by a number instead of the expected information. The following example illustrates this problem:
Event Type: Error
Event Source: MSExchangeIS Mailbox Store
Event Category: General
Event ID: 1083
Date: 4/29/2003
Time: 12:45:16 PM
User: N/A
Computer: ServerName
Description: There is corruption in rich text format (RTF). The compressed RTF size is 0x2.
Database: %7
Logon: %2
Message ID: %3
From: %4
To: %5
Cc: %6
For more information, click http://search.support.microsoft.com/search/?adv=1.
CAUSE
This problem occurs when Exchange 2000 does not use all the required parameters to generate the error message.
RESOLUTION
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3).
File Information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 05-Dec-2002 00:37 6.0.6376.0 3,915,776 Cdoex.dll 05-Dec-2002 00:37 6.0.6376.0 3,567,616 Excdo.dll 05-Dec-2002 00:26 6.0.6376.0 258,048 Exmime.dll 05-Dec-2002 00:29 6.0.6376.0 1,691,648 Exoledb.dll 04-Dec-2002 22:17 6.0.6376.0 2,256,896 Mdbmsg.dll 04-Dec-2002 21:53 6.0.6376.0 32,768 Mdbrole.dll 05-Dec-2002 00:25 6.0.6376.0 4,587,520 Store.exe
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
301378 How to Obtain the Latest Exchange 2000 Server Service Pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Keywords: kbhotfixserver kbqfe kbfix kbqfe kbexchange2000presp4fix kbinfo kbbug KB810179
