Unsupported MS-DOS Version on Hewlett-Packard Machines |
Q63281
The information in this article applies to:
- Microsoft Windows versions 3.0, 3.0a
SUMMARY
The error message
Unsupported DOS Version
may occur if you try to run Microsoft Windows in enhanced mode on a Hewlett-Packard (HP) computer when MS-DOS is being run on the computer instead of HP-DOS.
You must be running HP-DOS; running generic MS-DOS on a Hewlett-Packard machine is not a supported configuration.
This article applies to Windows 3.0; it does not apply to later versions of Windows.
MORE INFORMATION
To determine which version of DOS is being run, type the following at the DOS command prompt:
COMMAND
With most DOS versions, if you are running HP-DOS both the Microsoft and the Hewlett-Packard copyrights should appear. If only the Microsoft copyright appears, you may be running MS-DOS.
Type the following at the DOS prompt to confirm the version of DOS you are running:
VER
HP-DOS or MS-DOS followed by a version number should appear.
It has been reported that some Hewlett-Packard machines have been packaged with the generic version of MS-DOS. In this case, contact the dealer from which the computer was purchased to update to HP-DOS.
Additional query words: 3.00 KBHW 3.00A vectra hewlett packard
Keywords :
Issue type :
Technology : kbWin3xSearch kbWin300 kbWin300a
Last Reviewed: November 10, 1999 |
