Article ID: 330157
Article Last Modified on 4/7/2006
APPLIES TO
- Microsoft Excel 2002 Standard Edition
This article was previously published under Q330157
SYMPTOMS
When you click a Microsoft ActiveX control immediately after you click another ActiveX control on a worksheet, Excel may quit.
CAUSE
This behavior may occur if the LostFocus event of an ActiveX ComboBox control starts another subprocedure that contains the Sheet.Activate command, and then you click another ActiveX control instead of a cell on the worksheet.
RESOLUTION
Service Pack Information
This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
-------------------------------------------------------
05-Oct-2002 1:41:44 12,485,072 Excel.msp
05-Oct-2002 2:04:36 14,128,128 Excel_Admin.msp
After the hotfix is installed, the global version of this fix will have the file attributes (or later) that are listed in the following table.
Date Time Version Size File name
-------------------------------------------------------------
04-Oct-2002 15:52:40 10.0.4601.0 9,177,672 Excel.exe
WORKAROUND
To work around this issue, do not click two ActiveX ComboBox controls consecutively. Before you click the second control, first click a cell on a worksheet.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.
Additional query words: XL2002 kb2hr1
Keywords: kbbug kbfix kbofficexppresp2fix kbqfe kbofficexppresp3fix kbhotfixserver KB330157
