Article ID: 330073
Article Last Modified on 7/28/2006
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
This article was previously published under Q330073
SYMPTOMS
When you use Outlook 2002, the resource account name may not be correctly populated to the Location field for the meeting request. This problem occurs when you add the resource account on the Scheduling tab, and then you send the meeting request from the Scheduling tab without first viewing the Appointment tab.
RESOLUTION
Service Pack Information
This problem is corrected in Microsoft Office XP Service Pack 3.
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
--------------------------------------------------------------
11-Nov-2002 23:24 2,287,332 Outlook.msp
12-Nov-2002 00:59 5,154,032 Outlookff.msp
After the hotfix is installed, the global version of this fix will have the file attributes (or later) that are listed in the following table:
Date Time Version Size File name
--------------------------------------------------------------
19-Sep-2002 21:23 10.0.4517.0 105,032 Envelope.dll
11-Oct-2002 22:14 10.0.4608.0 346,696 Exsec32.dll
09-Aug-2002 03:22 10.0.4406.0 137,800 Impmail.dll
08-Nov-2002 21:47 10.0.4705.0 539,208 Outlcm.dll
08-Nov-2002 21:47 10.0.4705.0 6,314,568 Outllib.dll
11-Oct-2002 22:14 10.0.4608.0 92,744 Outlmime.dll
13-Sep-2002 03:52 10.0.4510.0 47,688 Outlook.exe
08-Nov-2002 21:47 10.0.4705.0 121,416 Outlph.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
This problem was first corrected in Office XP Service Pack 3.
Additional query words: OL2K kb2hr1
Keywords: kbqfe kbhotfixserver kbofficexppresp3fix kboffice2000presp3fix kbfix kbbug KB330073
