Article ID: 329913
Article Last Modified on 4/7/2006
APPLIES TO
- Microsoft Word 2000 Standard Edition
This article was previously published under Q329913
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you open a Microsoft Word 97 document in Microsoft Word 2000, numbered lists may not appear as indented.
CAUSE
This problem occurs because the values for the NumberPosition properties, TextPosition properties or the TabPosition properties are not maintained when you open the Word 97 document in Word 2000.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The Global version of this fix should have the following file attributes or later. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Version Size File name -------------------------------------------------------------- 21-Jan-2003 00:00 n/a 3,490,100 Winword.msp 21-Jan-2003 00:28 n/a 4,678,304 Winword_admin.msp After the hotfix is installed, the Global version of this fix will have the file attributes (or later) that are listed in the following table. Date Time Version Size File name -------------------------------------------------------------- 17-Jan-2003 23:35 9.0.0.7316 8,826,932 Winword.exe
After you install this fix, follow the steps that are listed later in this section of this article to set the FavorWord97ListIndents registry key and to turn on the fix.
How to Enable the Hotfix by Using the FavorWord97ListIndents Registry Key
To turn on the product fix listed in this article, enter the following registry key and value.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
- Quit Microsoft Word if Word is running.
- Click Start, and then click Run.
- In the Open box, type regedit, and then click OK.
- Locate and then select the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Word\Options
- On the Edit menu, click New, and then click DWORD value.
- Type FavorWord97ListIndents for the new value.
- Press the ENTER key.
- Right-click the FavorWord97ListIndents registry key, and then click Modify.
- In the Value data box, type 1.
- Click OK, and then quit Registry Editor.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
In Word 97, you can set the indent by using the Bullets and Numbering dialog box, or for example, by using the following line of code.
ActiveDocument.ListTemplates(1).ListLevels(1).NumberPosition =InchesToPoints(0.5)
For Word 97 documents, you can save the file, reopen the file, and see that the NumberPostion value is retained.
When you open these documents in Word 2000, the indents do not appear and the NumberPosition value is not retained.
Keywords: kbbug kbfix kbqfe kbofficexppresp3fix kbhotfixserver KB329913