Article ID: 327956
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Small Business Server 2000 Standard Edition
- Microsoft BackOffice Small Business Server 2000 Service Pack 1
This article was previously published under Q327956
SYMPTOMS
When you install the Small Business Server (SBS) 2000 Service Pack 1 (SP1) Upgrade Pack from the CD media, you can select a Microsoft Outlook 2002 Setup.exe file that exists in a location other than the CD. If you go to an other location (instead of installing the Setup.exe file from the CD), the Outlook installation does not start even after you enter the correct path to the Setup.exe file. You are repeatedly prompted to select the correct path for the Outlook Setup.exe file. If you click Cancel, you receive the following error message:
CAUSE
When you install the SBS 2000 SP1 Upgrade Pack from the CD media, you must install Outlook 2002 from CD 2 of the CD media.
RESOLUTION
- During the SBS 2000 SP1 installation, when the Setup program prompts you to decide whether you want to make Outlook 2002 available for client deployment, click Yes, and then click Next.
- When you receive the following message, insert CD 2 of the SBS 2000 SP1 Upgrade Pack CD media:
Please insert the Compact Disc labeled Microsoft Outlook Version 2002 into your CD-ROM drive
- Click OK to continue the installation.
STATUS
This behavior is by design.
REFERENCES
For additional information about upgrading to SBS SP1, click the article numbers below to view the articles in the Microsoft Knowledge Base:
326924 How to Obtain Small Business Server 2000 Service Pack 1
326928 HOW TO: Upgrade SBS 2000 to Service Pack 1 by Using the Upgrade Pack
Additional query words: smallbiz SBS outlook 2002 error 1722
Keywords: kbbug kbnofix kbsetup KB327956
