Article ID: 327761
Article Last Modified on 1/7/2006
APPLIES TO
- Microsoft Excel 2000 Standard Edition
This article was previously published under Q327761
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you try to start Microsoft Excel 2000, you may receive an error message similar to the following:
Excel does not start. If you try to start Excel in safe mode by using the /s startup switch, Excel starts without difficulty.
CAUSE
This issue may be caused by a corrupted Excel registry key, Excel.pip file, or by an incorrect file in the Xlstart folder.
RESOLUTION
To resolve this issue, use method 1. If method 1 is not successful, use method 2.
Method 1: Rename Excel Registry Key
To resolve this issue, you must rename the registry key for Excel. This forces Excel to generate a new key the next time that you start Excel. To do this, follow these steps.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
- Click Start, and then click Run.
- In the Open box, type regedit, and then click OK.
- In Registry Editor, locate the following subkey in the registry:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0
- Right-click the subkey, and then click Rename.
- Type OldExcel, and then press ENTER.
- In Registry Editor, locate the following subkey in the registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\9.0
- Right-click the subkey, and then click Rename.
- Type OldExcel, and then press ENTER.
- Quit Registry Editor.
- Start Excel.
If the problem still occurs, go to method 2.
Method 2: Rename the Excel.pip File
Excel displays the most recently used menus and commands. Excel hides the unused commands in its expandable menus. Excel stores this usage data with menu animation settings in a file named Excel.pip. To rename the Excel.pip file, follow these steps:
- Start Windows Explorer.
- Right-click the hard disk where Windows is installed, and then click Search.
- In the All or part of the file name box, type Excel.pip, and then press Search.
- Right-click Excel.pip in the Search Results pane, and then click Rename.
- Type Oldexcel.pip, and then press ENTER.
- Quit Search.
- Quit Windows Explorer.
- Start Excel.
MORE INFORMATION
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
280504 XL: How to Troubleshoot Startup Problems in Microsoft Excel
For more information about the Xlstart folder, click Microsoft Excel Help on the Help menu, type xlstart in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.
Keywords: kberrmsg kbprb KB327761
