Article ID: 325911
Article Last Modified on 10/25/2006
APPLIES TO
- Microsoft Systems Management Server 2.0 Service Pack 4
This article was previously published under Q325911
SYMPTOMS
After you upgrade to Systems Management Server (SMS) Service Pack 4 (SP4), Smsapm32 may cancel the processing of packages in a chain (using the "Run another program first" program property) after the second package. The LastRunStatus value is set to 0xb in the corresponding job files.
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
288239 How to Obtain the Latest Systems Management Server 2.0 Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix for SMS Service Pack 4 (SP4) has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform
------------------------------------------------------------------------
21-Sep-2002 01:06 2.0.4.1 253,823 Q325911.exe Intel
27-Mar-2002 02:38 3,985 Read1st.txt
01-May-2002 16:35 2.0.92.9 637,450 Apasetup.exe Alpha
01-May-2002 14:05 2.0.1493.4105 295,184 Ccim32.dll Alpha
01-May-2002 16:30 2.0.92.9 1,926,759 Ccmcore.exe Alpha
01-May-2002 16:30 2.0.1493.4134 1,958,672 Clibase.dll Alpha
01-May-2002 16:30 2.0.1493.4134 4,455,167 Clicore.exe Alpha
01-May-2002 14:05 2.0.1493.4105 125,712 Clisvcl.exe Alpha
01-May-2002 14:40 2.0.1493.4112 13,584 Cliver.exe Alpha
01-May-2002 16:35 67 Compverbase.ini Alpha
01-May-2002 16:35 67 Compversmsapm32.ini Alpha
01-May-2002 16:35 67 Compverswdist.ini Alpha
01-May-2002 16:30 2.0.1493.4134 66,832 Cqmgr32.dll Alpha
01-May-2002 16:30 2.0.1493.4134 75,536 Odpsys32.exe Alpha
01-May-2002 16:30 2.0.1493.4134 83,216 Odpusr32.exe Alpha
01-May-2002 16:35 2.0.1493.4135 325,904 Smsapm32.exe Alpha
01-May-2002 14:40 2.0.1493.4112 574,736 Smsclreg.dll Alpha
01-May-2002 16:30 2.0.92.9 694,837 Swdist32.exe Alpha
01-May-2002 16:35 2.0.92.9 390,247 Apasetup.exe Intel
01-May-2002 14:05 2.0.1493.4105 182,096 Ccim32.dll Intel
01-May-2002 16:30 2.0.92.9 1,324,782 Ccmcore.exe Intel
01-May-2002 16:30 2.0.1493.4134 1,236,384 Clibase.dll Intel
01-May-2002 16:30 2.0.1493.4134 3,410,720 Clicore.exe Intel
01-May-2002 14:05 2.0.1493.4105 88,432 Clisvcl.exe Intel
01-May-2002 14:40 2.0.1493.4112 8,512 Cliver.exe Intel
01-May-2002 16:35 67 Compverbase.ini Intel
01-May-2002 16:35 67 Compversmsapm32.ini Intel
01-May-2002 16:35 67 Compverswdist.ini Intel
01-May-2002 16:30 2.0.1493.4134 39,264 Cqmgr32.dll Intel
01-May-2002 16:30 2.0.1493.4134 54,640 Odpsys32.exe Intel
01-May-2002 16:30 2.0.1493.4134 60,784 Odpusr32.exe Intel
26-Sep-2001 01:14 2.0.1250.7 762,688 Preinst.exe Intel
01-May-2002 16:35 2.0.1493.4135 248,176 Smsapm32.exe Intel
01-May-2002 14:40 2.0.1493.4112 306,192 Smsclreg.dll Intel
01-May-2002 16:30 2.0.92.9 640,826 Swdist32.exe Intel
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Systems Management Server 2.0 Service Pack 5.
MORE INFORMATION
How to Install the Hotfix
Apply this fix on all the sites in the SMS hierarchy.
How to Use the Hotfix Installer
NOTE: You can use this method only on Intel-based computers.
- Copy the hotfix folder structure to a local folder on your site server or to a share on your network. The I386 and Alpha subfolders are required; you must also download them from the Microsoft FTP site. It is important to keep the folder structure intact. The Q325911.exe file is a Microsoft Windows Installer file that updates specific files on your site server.
- Log on to your site server by using an account with administrator permissions.
- On the site server, quit the SMS Administrator console.
- Run the Q325911.exe file and the follow the instructions in the wizard. The Systems Management Server services are stopped and restarted as part of the installation process.
Additional query words: prodsms
Keywords: kbqfe kbhotfixserver kbsoftwaredist kbbug kbfix kbsms200presp5fix KB325911
