Knowledge Base

Support WebCast: Microsoft Windows XP: Troubleshooting Internet Connectivity

Article ID: 324891

Article Last Modified on 9/9/2004

APPLIES TO

Microsoft Windows XP Professional

This article was previously published under Q324891

Session Summary

This WebCast provides an overview of Internet connectivity support in Microsoft Windows XP, along with information about how to troubleshoot an Internet connection. This discussion includes the use of Modem Diagnostics, Network Diagnostics, IPConfig, Ping, and other troubleshooting tools to test the connection, as well as some general guidance about sharing an Internet connection with other computers on a home or small office network.

This is a Level 200 session that was recorded December 14, 2001 and presented by Jeff Nemecek. Jeff joined Microsoft in 1997 and has supported all of the consumer operating systems from Windows 95 to Windows XP, as well as Windows NT 4.0 and Windows 2000, focusing mainly on network technologies. He has most recently been involved in developing and delivering training for the release of Windows XP, and acting as a technical contributor to the Windows XP Professional Resource Kit.

Viewing the Presentation

To view, please click on the link: [javascript:fnViewMMC('http://support.microsoft.com/servicedesks/webcasts/seminar/shared/asp/view.asp?url=/servicedesks/webcasts/en/wc121401/manifest.xml'); View this Support Webcast] (Length: hour 26 minutes)

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This Windows Streaming Media archive requires an Internet connection of 28.8 Kbps or faster, and is best viewed with a minimum screen resolution of 800 X 600.