PSS ID Number: 324573
Article Last Modified on 12/2/2003
The information in this article applies to:
- Microsoft Windows XP Professional
This article was previously published under Q324573
SYMPTOMS
When you use Riprep.exe to upload a Windows XP Professional image to a Remote Installation Services (RIS) server, you may receive the following error message:
CAUSE
This error may occur if you install a hotfix that updates Ntoskrnl.exe. As of June 12, 2003, the following hotfixes may cause this problem:
317277 You Receive a "System Has Recovered from a Serious Error" Message After Every Restart
330512 The Processor Performance State Is Not Restored to the Maximum State If the CPU Runs at 100 Percent
819634 You May Experience Performance Issues After You Install the 811493 (MS03-013) Package on Your Windows XP S819634-Based Computer
811493 MS03-013: Buffer Overrun in Windows Kernel Message Handling Could Lead to Elevated Privileges
826939 Update Rollup 1 for Windows XP Is Available
RESOLUTION
To resolve this problem, remove the appropriate hotfix and then run Riprep.exe to upload the image.
To deploy the hotfix in a Riprep image, install the hotfix by adding an entry to the Riprep.sif file:
[GuiRunOnce]
"%windir%\qnnnnnn
.exe /q"
Note The Riprep.sif file is located in the following folder:
RemoteInstall\Setup\English\Images\Imagename\I386\Templates\
You must copy the hotfix to this location. When an administrator logs in (automatically or manually), the fix will be applied and the computer will restart.
Note This issue only occurs if you run Riprep.exe on a Windows XP Professional computer that does not have Service Pack 1 (SP1) installed, and if no Windows XP Professional SP1 flat CD-ROM image is on the RIS server. The recommended solution is to upgrade the computer to Windows XP SP1. Windows XP SP1 includes this fix. Also, add a Windows XP SP1 flat CD-ROM image to the RIS server, run Riprep.exe, and then upload the image.
MORE INFORMATION
If you experience this problem because of the hotfix that is described in Microsoft Knowledge Base article 317277, resolve this problem by upgrading the Riprep image to Windows XP SP1 and adding a Windows XP SP1 flat CD-ROM image to the RIS server. If you are encountering this problem because of other hotfixes, you may resolve this problem in the same manner after the service pack that includes the appropriate hotfix is released.
Keywords: kbprb KB324573
Technology: kbWinXPPro kbWinXPProSearch kbWinXPSearch