Article ID: 321968
Article Last Modified on 5/2/2002
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q321968
SYMPTOMS
While you are using Quicken 2001 by Intuit on a Windows XP-based computer, you may receive the following error message:
If the error message is still displayed and if you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that is similar to:
App name App version Module name Module version Offset
-----------------------------------------------------------------
qw.exe 10.0.2.1 kernel32.dll 5.1.2600.0 00016338
CAUSE
There is a known issue with Quicken 2001 and Windows XP.
RESOLUTION
As of May 1, 2002, Intuit does not have a solution for this issue on Windows XP. Visit the following Intuit Web site for Quicken 2001 technical support:
For more information about Intuit, visit the following Intuit Web site:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
MORE INFORMATION
For information about how to contact Intuit Inc., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Keywords: kbprb kbprod2web KB321968
