Article ID: 321580
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 2.0 Standard Edition
This article was previously published under Q321580
SYMPTOMS
Systems Management Server (SMS) software distributions to Microsoft Windows XP-based clients may not work. If you view the advertisement's status, you see message ID 10018 with the following description:
CAUSE
This behavior occur because the SMS client software distribution component (Smsapm32) incorrectly detects the client platform if the Windows XP Remote Desktop tool has been used on the client. This problem occurs only on Windows XP-based computers on which the Remote Desktop feature is turned on.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
288239 How to Obtain the Latest Systems Management Server 2.0 Service Pack
WORKAROUND
To work around this problem, restart the client computer.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Systems Management Server 2.0 Service Pack 5.
Additional query words: prodsms
Keywords: kbhotfixserver kbqfe kbsms200presp5fix kbsoftwaredist kbbug kbprb KB321580
