Article ID: 321548
Article Last Modified on 9/30/2005
APPLIES TO
- Microsoft Metadirectory Services 2.1
- Microsoft Metadirectory Services 2.2 Service Pack 1
- Microsoft Metadirectory Services 3.0
- Microsoft Metadirectory Services 4.0
This article was previously published under Q321548
SYMPTOMS
Your Microsoft Metadirectory Services (MMS) server may stop responding (hang), and you may receive the following entries in Genlogs:
If you run an MMS compaction, you may be able to fix the corruption that is described in these log entries. However, the problem is likely to occur again later.
CAUSE
The problem occurs because of the empty slot routine working incorrectly when it tries to reclaim space.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next version of MMS that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
----------------------------------------------------------
03-Jan-2002 16:37 2.2.1300.16 175,104 Cdir_ad.dll
20-May-2002 14:01 2.2.1300.26 1,015,296 Cdir_ex.exe
20-May-2002 14:01 2.2.1300.26 1,032,192 Cdir_ldp.exe
20-May-2002 14:01 2.2.1300.26 1,017,856 Cdir_ln.exe
20-May-2002 14:01 2.2.1300.26 1,060,864 Cdir_nt.exe
20-May-2002 14:01 2.2.1300.26 998,400 Cdir_nw.exe
20-May-2002 14:01 2.2.1300.26 987,648 Cdir_vns.exe
20-May-2002 14:00 2.2.1300.26 964,096 Importt.exe
20-Sep-2001 16:41 2.2.1300.10 26,624 Ldapschema.dll
22-Apr-2002 09:04 2.2.1300.21 1,030,656 Viacompact.exe
20-May-2002 14:00 2.2.1300.26 1,266,176 Viaserver.exe
20-May-2002 14:01 2.2.1300.26 997,888 Zscript.exe
01-Aug-2001 15:17 834 Updoid.bat
25-Jul-2001 15:08 166,356 Db5attr.oid
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Keywords: kberrmsg kbbug kbfix kbqfe kbenv kbhotfixserver KB321548
