Article ID: 321421
Article Last Modified on 4/7/2006
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
This article was previously published under Q321421
SYMPTOMS
If you try to run a Trusted COM add-in, Outlook 2002 closes with an access violation.
CAUSE
This problem can occur if one of the following conditions is true:
- The COM add-in tries to reference a user property that does not exist. -or-
- The COM add-in uses the Find command on an empty folder.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English-language version of this fix should have the following file attributes or later:
Date Time Size File name
-------------------------------------------------------
01-May-2002 19:51 2,873 Readme.txt
01-May-2002 20:36 4,075,520 Outlook_admin.msp
01-May-2002 19:40 2,244,196 Outlook.msp
After the fix is installed, the English-language version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-------------------------------------------------------
29-Apr-2002 14:47 10.0.4024.0 104,776 Envelope.dll
23-Jan-2002 15.32 10.0.3716.0 342,344 Exsec32.dll
11-Apr-2002 17:40 10.0.4009.0 534,856 Outlcm.dll
29-Apr-2002 14:48 10.0.4024.0 6,306,120 Outllib.dll
20-Dec-2001 21:44 10.0.3618.0 92,488 Outlmime.dll
05-Feb-2002 18:14 10.0.3729.0 117,064 Outlph.dll
29-Nov-2001 16:21 10.0.3527.0 47,432 Recall.dll
NOTE: You must apply Microsoft Office XP Service Pack 1 (SP-1) before you apply this fix.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).
Additional query words: com-addin av trusted
Keywords: kbbug kbfix kbofficexppresp2fix kbqfe kboffice2000presp3fix kbofficexpsp2fix kbhotfixserver KB321421
