Knowledge Base

"Out of Memory" Error Message When You Use Incremental Import to Import User Profile Data

Article ID: 321289

Article Last Modified on 9/27/2005

APPLIES TO

Microsoft Commerce Server 2002 Standard Edition
Microsoft Commerce Server 2000 Service Pack 2

This article was previously published under Q321289

SYMPTOMS

When you do an incremental load of user profiles, you receive the following error message:

Failure to initialize collection, class ERDSCore::CAllUniqueDatas, hash/storage, SCODE: Out of Memory
DoAsyncFuncCall(), exception in async func, seqID:

RESOLUTION

Commerce Server 2000

To resolve this problem, obtain the latest service pack for Commerce Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

297216 INFO: How to Obtain the Latest Commerce Server 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time   Version     Size   File name     
   ------------------------------------------------------
   05-Feb-2002  15:19  4.0.3046.0  101KB  Eximeng.dll.dll

Commerce Server 2002

To resolve this problem, obtain the latest service pack for Commerce Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

328814 INF: How to Obtain the Latest Commerce Server 2002 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Commerce Server 2000 Service Pack 3 (SP3) and Commerce Server 2002 Service Pack 1 (SP1).

Additional query words: plutonium

Keywords: kbbug kbfix kbcommserv2000sp3fix kbcommserv2002presp1fix kbqfe kbcommserv2002sp1fix kbcommserv2000presp3fix kbhotfixserver KB321289

Microsoft KB Archive/321289

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