Article ID: 320910
Article Last Modified on 7/28/2006
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
This article was previously published under Q320910
SYMPTOMS
If you use multiple Lightweight Directory Access Protocol (LDAP) address books in a Microsoft Outlook profile, Outlook 2002 does not query as expected unless the LDAP directories are on different servers.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------
06-May-2002 17:57 119,296 Olkintl.msp
06-May-2002 17:59 763,392 Olkintl_admin.msp
After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-------------------------------------------------------
21-Dec-2001 01:43 10.0.3618.0 47,432 Bjablr32.dll
04-May-2002 03:06 10.0.4030.0 112,968 Emablt32.dll
05-Feb-2002 22:14 10.0.3729.0 538,952 Emsmdb32.dll
22-Feb-2002 04:01 10.0.3819.0 850,248 Msmapi32.dll
This fix is also available in the following language(s): French
The French version of this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------
18-Jun-2002 16:25 97,792 Olkintl.msp
18-Jun-2002 16:28 501,248 Olkintl_admin.msp
After the hotfix is installed, the French version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-------------------------------------------------------
24-Apr-2002 17:46 10.0.3618.0 47,416 Bjablr32.dll
04-May-2002 03:06 10.0.4030.0 112,968 Emablt32.dll
12-Feb-2002 23:29 10.0.3729.0 858,432 Msmapi32.dll
WORKAROUND
To work around this problem, use the Internet Protocol (IP) address of a server for the server name on a second LDAP address book filter.
This workaround is only effective for two filters pointing at the same server.
STATUS
Microsoft has confirmed that this is a problem in Outlook 2002. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).
Additional query words: LDAP ol2002 outlook address book directory service OL2K
Keywords: kbhotfixserver kbqfe kbbug kbfix kbofficexppresp2fix kbofficexpsp2fix KB320910
