Article ID: 318899
Article Last Modified on 2/20/2007
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
This article was previously published under Q318899
SYMPTOMS
A thread in the information store (Store.exe) process may use a large amount of the CPU process when BkExpandDontRun is enabled in the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExCDO\Parameters
CAUSE
The logic in the code does not permit the thread to sleep. This causes the thread to loop.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:
Component: Information store
| File name | Version |
|---|---|
| Excdo.dll | 6.0.5770.68 |
NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2.
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.
Additional query words: kbExchange2000preSP3AprilRollupFix unresponsive 100% percent one hundred
Keywords: kbbug kbexchange2000presp3fix kbexchange2000sp3fix kbfix KB318899
