Article ID: 317819
Article Last Modified on 3/27/2007
APPLIES TO
- Microsoft Office Outlook 2007
- Microsoft Office Outlook 2003
- Microsoft Outlook 2002 Standard Edition
This article was previously published under Q317819
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows registry
SYMPTOMS
By default, the options to prevent the addition of a Microsoft Exchange Server, Post Office Protocol version 3 (POP3), Internet Message Access Protocol (IMAP), and Other Server Types accounts in a profile are not available in Microsoft Outlook 2002, in Microsoft Office Outlook 2003, or in Microsoft Office Outlook 2007.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP service pack
Note This fix is only for Outlook 2002. To resolve this issue for Outlook 2003 or Outlook 2007, you must add a registry key.
The English-language version of this fix should have the following file attributes or later versions of the file attributes:
Date Time Version Size File name
--------------------------------------------------------
29-Nov-2001 01:21 10.0.3527.0 47,432 Recall.dll
20-Dec-2001 18:44 10.0.3618.0 92,488 Outlmime.dll
23-Jan-2002 00:32 10.0.3716.0 342,344 Exsec32.dll
05-Feb-2002 15:14 10.0.3729.0 117,064 Outlph.dll
11-Apr-2002 14:40 10.0.4009.0 534,856 Outlcm.dll
11-Apr-2002 14:40 10.0.4009.0 6,306,120 Outllib.dll
After you apply the fix to Outlook 2002, you must add registry keys to the registry to activate the fix. Additionally, you must add the same registry key to resolve this issue for Outlook 2003 or Outlook 2007. To do this, follow these steps.
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
- Start Registry Editor (Regedt32.exe).
- Locate and then click the following registry key, as appropriate for your version of Outlook:
Outlook 2007
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Options
Outlook 2003
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Options
Outlook 2002
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Options
- On the Edit menu, point to New, click DWORD value, and then add one or more of the following registry values:
Value name: DisablePOP3
Data type: DWORD
Value data: 1
Value name: DisableIMAP
Data type: DWORD
Value data: 1
Value name: DisableExchange
Data type: DWORD
Value data: 1
Value name: DisableOtherTypes
Data type: DWORD
Value data: 1
- Exit Registry Editor.
- Start Outlook.
Administrative information
If you are updating an administrative installation with the administration version of this fix, use the following information to update the administrative installation and network clients.
How to update administrative installations
To update an administrative installation use a command line similar to the following
msiexec /a Admin Path\MSI File /p MSP path SHORTFILENAMES=1
where Admin Path is the path to your administrative installation point for Microsoft Office XP (for example, C:\OfficeXP),
where MSI File is the MSI database package for the Office XP product (for example, ProPlus.msi), and
where MSP path is the path to the administrative update for the fix (for example, c:\hotfixfiles\Outlook_admin.msp).
How to update network clients
After you complete the administrative installation of the fix, update each network client. To deploy the update to the client workstations, use a command line similar to the following command line:
msiexec /i Admin Path\MSI File REINSTALL=OUTLOOKFiles,OUTLOOKNonBootFiles REINSTALLMODE=vomus
In this command line, Admin Path is the path to your administrative installation point for Office XP (for example, C:\OfficeXP). MSI File is the MSI database package for the Office XP product (for example, ProPlus.msi).
WORKAROUND
You can use the Prevent users from making changes to Outlook profiles policy option to workaround this problem. This policy prevents users from making any changes to their existing profile.
For more information about how to turn on (enable) the Prevent users from making changes to Outlook profiles policy option, see the System Policies documentation at the following Microsoft Web site:
After you add the Outlook Template, change the policy setting by following these steps to turn on the Prevent users from making changes to Outlook profiles policy option in either the Microsoft Management Console (MMC) snap-in or the System Policy Editor:
- Expand the Outlook
version yearnode. - Expand the Miscellaneous node.
- Click to select the Prevent users from making changes to Outlook profiles check box.
- Click to select the Check to enforce setting on; uncheck to enforce setting off check box.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Office XP Service Pack 2.
MORE INFORMATION
You can turn off (disable) Hypertext Transfer Protocol (HTTP) accounts that exists in Outlook 2002 with or without this fix installed on the Outlook client. To disable HTTP accounts in the registry, follow these steps:
- Start Registry Editor (Regedt32.exe).
- Locate and then locate the following key in the registry, as appropriate for your version of Outlook:
Outlook 2007
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Options
Outlook 2003
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Options
Outlook 2002
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Options
- On the Edit menu, point to New, click DWORD Value, and then add the following registry value:
Value name: DisableHTTP
Data type: DWORD
Value data: 1 - Exit Registry Editor.
- Start Outlook 2002.
NOTE: If you want to manually set these registry values with system policies, use the following registry key instead of the previously listed key, as appropriate for your version of Outlook:
Outlook 2007
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Options
Outlook 2003
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Options
Outlook 2002
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\10.0\Outlook\Options
For more information about system policies, visit the following Microsoft Web site:
Additional query words: kbnoOfficeAlertID OL2002 OL2003 OL2007
Keywords: kbhotfixserver kbqfe kbfunctions kbaccounts kbbug kbfix kbofficexppresp2fix kbofficexpsp2fix KB317819
