Article ID: 315046
Article Last Modified on 3/27/2007
APPLIES TO
- Microsoft Office Outlook 2007
- Microsoft Outlook 2002 Standard Edition
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q315046
SYMPTOMS
When you start Microsoft Outlook, you may receive the following error message:
CAUSE
This issue can occur after you remove McAfee VirusScan. Removing McAfee VirusScan does not remove the add-in from the Outlook Add-In Manager.
RESOLUTION
To resolve this issue, remove the McAfee VirusScan add-in from Outlook. To do this, follow these steps:
- In Outlook, click Options on the Tools menu.
- Click the Other tab, click Advanced Options, and then click Add-In Manager.
- Click to clear the Exchange Scan check box, click OK, and then click OK.
- Click OK.
MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
For information about how to contact McAfee.com Corporation, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
Additional query words: ol2000 ol2k kbnoOfficeAlertID ol2002 ol10 ol2007 ol12
Keywords: kbstartprogram kberrmsg kbprb KB315046
