Article ID: 314505
Article Last Modified on 8/17/2006
APPLIES TO
- Microsoft MechCommander 2
- Microsoft MechWarrior 4: Black Knight
- Microsoft MechWarrior 4: Mercenaries
- Microsoft MechWarrior 4: Vengeance
This article was previously published under Q314505
SYMPTOMS
When you start one of the games listed at the beginning of this article, you receive an error message similar to the following:
CAUSE
This issue occurs when codecs are damaged or missing from your computer. Codecs are the programs that are used to decompress multimedia information.
RESOLUTION
To resolve this issue, follow these steps:
NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
Remove Default Codecs
- Click Start, point to Settings, and then click Control Panel.
- Double-click Add/Remove Programs.
- On the Windows Setup tab, click Multimedia, and then click Details.
- Click to clear the Audio Compression check box and the Video Compression check box, and then click OK.
Reinstall Default Codecs
- Click Start, point to Settings, and then click Control Panel.
- Double-click Add/Remove Programs.
- On the Windows Setup tab, click Multimedia, and then click Details.
- Click to select the Audio Compression check box and the Video Compression check box, and then click OK.
Microsoft Windows XP
NoteThe following steps are only for Windows XP users.
Enable Audio Compression Codecs
- Right-click My Computer, and then click Manage.
- In the Computer Management window, under System Tools, click Device Manager.
- In the right pane, click the plus (+) sign next to "Sound, video and game controllers".
- Right-click Audio codecs, and then click Properties.
- Under Audio compression codecs, right-click the codec, and then click Properties.
- Click to select the Use this audio codec check box.
- Repeat for each codec that is listed.
- When you are done making sure that all codecs are enabled, right-click Imaadp32.acm, click Properties, and then click Settings.
- Set the option from "Compression" to "No rates", and then click OK two times.
NoteFor Msgsm32.acm, repeat steps 8 and 9.
- Restart your computer, and then test the game. If the issue continues, reinstall Audio Codec.
How to Add Audio Codecs
To install a specific codec or MCI device:
- Click Start, and then click Control Panel.
- To start the Add Hardware Wizard, click Add New Hardware, and then click Next.
- Click Yes, I have already connected the hardware, and then click Next.
- In the "Installed hardware" list scroll all the way down, click Add a new hardware device, and then click Next.
- Click Install the hardware that I manually select from a list (Advanced), and then click Next.
- In the "Common hardware types" list, click Sound, video and game controllers, and then click Next.
- In the Manufacturer list, click Sound, video and game controllers, and then click Next.
- Under Manufacturer, click (Standard system devices).
- Under Model click Audio Codecs, click Next, and then click Finish.
- Test the game.
If the issue continues to occur, try to repair Windows XP by reinstalling it. For additional information about how to reinstall Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:315341 How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
MORE INFORMATION
You can also update your existing codecs and improve your multimedia performance by upgrading to a newer version of Windows Media Player. To download the latest version of the Windows Media Player from the Microsoft Download Center, see the following Microsoft Web site:
For additional information about Windows Media Player 7.1, see the following Microsoft Web site:
Additional query words: msgame performance
Keywords: kbconfig kbprb KB314505
