Article ID: 314428
Article Last Modified on 7/28/2006
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
This article was previously published under Q314428
SYMPTOMS
If you address an encrypted message by selecting the recipient from a Global Address List, the Encryption Problems dialog box appears and displays the correct name for the recipient. If you select the recipient from a Lightweight Directory Access Protocol (LDAP) directory, the Encryption Problems dialog box appears and displays garbage characters for the recipient's name. In both cases, the recipient does not have a certificate.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
Date Time Size File name
--------------------------------------------------
14-Jan-2002 16:07:21 2,587,592 Outlook.msp
14-Jan-2002 16:46:48 3,914,752 Outlook_admin.msp
After the fix is installed, the following files will have the listed attributes or later:
Date Time Version Size File name
----------------------------------------------------------
29-Nov-2001 00:21:29 10.0.3527.0 47,432 Recall.dll
20-Dec-2001 17:44:00 10.0.3618.0 92,488 Outlmime.dll
11-Jan-2002 13:59:15 10.0.3708.0 350,536 Exsec32.dll
11-Jan-2002 13:59:19 10.0.3708.0 534,856 OutlCM.dll
11-Jan-2002 13:59:23 10.0.3708.0 6,306,120 Outllib.dll
Administrative Information
If you are updating an administrative installation with the administration version of this fix, use the following information to update the administrative installation and network clients.
How to Update Administrative Installations
To update an administrative installation use a command line similar to the following
msiexec /a Admin Path\MSI File /p MSP path SHORTFILENAMES=1
where Admin Path is the path to your administrative installation point for Microsoft Office XP (for example, C:\OfficeXP),
where MSI File is the MSI database package for the Office XP product (for example, ProPlus.msi), and
where MSP path is the path to the administrative update for the fix (for example, c:\hotfixfiles\Outlook_admin.msp).
How to Update Network Clients
After you complete the administrative installation of the fix, update each network client. To deploy the update to the client workstations, use a command line similar to the following
msiexec /i Admin Path\MSI File REINSTALL=OUTLOOKFiles,OUTLOOKNonBootFiles REINSTALLMODE=vomus
where Admin Path is the path to your administrative installation point for Office XP (for example, C:\OfficeXP), and
where MSI File is the MSI database package for the Office XP product (for example, ProPlus.msi).
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).
Additional query words: xclnok
Keywords: kbbug kbfix kbofficexppresp2fix kbofficexpsp2fix KB314428
