Article ID: 314140
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Flight Simulator 2002 Professional Edition
- Microsoft Flight Simulator 2002 Standard Edition
This article was previously published under Q314140
SYMPTOMS
When you play Microsoft Flight Simulator 2002, you may experience poor video performance. The display may not be updated smoothly and game play may be "choppy."
CAUSE
This issue can occur when your sound card has incompatible or outdated drivers.
RESOLUTION
To troubleshoot this behavior, use the following methods in the order in which they are presented.
Method 1: Update Sound Card Drivers
Obtain and install the latest drivers for your sound card. For information about how to contact computer hardware manufacturers, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
If this does not resolve the issue, proceed to the following method.
Method 2: Reduce Sound Card Hardware Acceleration
- Click Start, point to Settings, and then click Control Panel.
- Double-click Sounds and Multimedia.
- Click the Audio tab, and then click Advanced under Sound Playback.
- Click the Performance tab.
- Drag the Hardware acceleration slider to the left until Basic acceleration is displayed under Hardware acceleration.
- Click Apply, click OK, and then click OK again.
If this does not resolve the issue, proceed to the following method.
Method 3: Disable the Sound Card
To troubleshoot this issue further, disable the sound card, and then attempt to play Flight Simulator 2002. To do this, follow these steps:
- Click Start, point to Settings, and then click Control Panel.
- Double-click System, and then click the Device Manager tab.
- In the View devices by type list, expand Sound, video and game controllers.
- Click your sound controller, and then click Properties.
- Under Device usage, click to select the Disable in this hardware profile check box, and then click OK.
- Click Yes when you are prompted to restart the computer.
- Attempt to play Flight Simulator 2002.
If video performance is improved during game play, you may need to upgrade your sound card.
MORE INFORMATION
To identify the manufacturer and model of your sound card, follow these steps:
- Click Start, point to Settings, and then click Control Panel.
- Double-click System.
- If you have a Windows 95- or Windows 98-based computer, click the Device Manager tab.
If you are using a Windows 2000-based computer, click the Hardware tab, and then click Device Manager.
- click to expand the Sound, Video and Game Controllers adapters folder.
- Under the Sound, Video and game controllers folder, note the manufacturer and model of your sound card, and then click OK.
- Close all open windows.
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Additional query words: msgame performance display video
Keywords: kbconfig kbdisplay kbhardware kbprb KB314140
