Article ID: 312949
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Excel 2002 Standard Edition
This article was previously published under Q312949
SYMPTOMS
When you attempt to insert an object in Microsoft Excel (click Object on the Insert menu), you receive the following error message
where address is a hexadecimal number such as 0x01D3C839.
When you click OK, Excel quits.
CAUSE
This problem may occur if too many ActiveX controls are registered. When you attempt to insert an object, Excel enumerates the HKEY_CLASSES_ROOT registry key to obtain the list of possible objects, but the number of registered objects exceeds the limit in Excel.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
------------------------------------------------------
18-OCT-2001 14:38 10.0.3416.0 8.74MB Excel.exe
08-SEP-2001 17:28 10.0.3207.0 2.04MB Graph.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 1.
Additional query words: XL2002 hotfix hang ipf gpf illegal operation crash crashes crashing crashed quit quitting quits fail fails failing failed break
Keywords: kbbug kbfix kbofficexpsp1fix KB312949
