Article ID: 312834
Article Last Modified on 7/28/2006
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
This article was previously published under Q312834
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
Outlook 2002 may not support the Level1Add registry key, which was supported in Microsoft Outlook 2000. In Outlook 2000, you can add and remove attachments from "Level1 Attachments" by using the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Security
Key: Level1Add
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English version of this fix should have the following file attributes or later:
Version File name
--------------------------
10.0.3228.0 Exsec32.dll
10.0.3409.0 Outllib.dll
10.0.3311.0 Outlook.exe
10.0.3311.0 OutlPH.dll
10.0.3012.0 Rm.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 1.
MORE INFORMATION
To enable the Level1Add options, you have to edit the registry.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To enable the Level1Add options, follow these steps:
- Add the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security
- Add the following String value: Level1Add.
- After you add the Level1Add registry key, you can add extensions of files to the Level1 list. Separate each entry with a semicolon.
You can also enable the Level1Add options by using system policies under the following registry key:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\10.0\Outlook\Security
For additional information about this feature in Outlook 2000, click the article number below to view the article in the Microsoft Knowledge Base:
318515 OL2000: Cannot Access Attachments
Additional query words: ol2002 security
Keywords: kbattachments kbregistry kbbug kbfix kbofficexppresp1fix kbofficexpsp1fix KB312834
