Article ID: 312536
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q312536
SYMPTOMS
Non-Internet shortcut files that are located in a user's Favorites folder may be deleted.
CAUSE
The Windows 2000 Internet Explorer\Favorites and Links group policy that is used to deploy administrative Internet shortcuts to clients deletes non-Internet files if it is assigned to users.
Microsoft Internet Explorer stores Internet shortcut files as .url files. Shortcuts to documents or other files are stored as .lnk files. If the Internet Explorer\Favorites and Links group policy is applied, it deletes all files that are not .url files in the Favorites folder.
RESOLUTION
To resolve this problem, obtain the latest service pack for Internet Explorer 6. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
328548 How to Obtain the Latest Internet Explorer 6 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name --------------------------------------------------------- 16-Nov-2001 15:58 5.50.4911.1600 203,536 Iedkcs32.dll
NOTE: Before you install this hotfix, install Internet Explorer 5.5 Service Pack 2 (SP2) on the client computers.
WORKAROUND
To work around this problem, do not apply the Internet Explorer\Favorites and Links policy to assign favorites to users who require files that are not .url files in the Favorites folder.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer 6 Service Pack 1.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:
296861 How to Install Multiple Windows Updates or Hotfixes with Only One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: lost links link ieak gpo
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