Article ID: 312163
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 6
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT 4.0 Service Pack 6a
This article was previously published under Q312163
SYMPTOMS
When you send your print job that contains one or more TrueType font characters to your non-PostScript printer, the TrueType characters may be garbled.
NOTE: As of March 2002, this symptom has only been reported to occur with a double-byte character set (DBCS) TrueType font.
CAUSE
An internal font glyph to Device Independent Bitmap (DIB) rendering subroutine may lose track of the left edge of the character during foreground color bit-block operations.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform
------------------------------------------------------------------
05-Dec-2001 17:15 4.0.1381.7103 169,744 Gdi32.dll Intel
05-Dec-2001 17:16 4.0.1381.7109 327,440 User32.dll Intel
05-Dec-2001 17:13 4.0.1381.7114 1,254,640 Win32k.sys Intel
05-Dec-2001 17:16 4.0.1381.7102 175,888 Winsrv.dll Intel
05-Dec-2001 17:12 4.0.1381.7103 305,424 Gdi32.dll Alpha
05-Dec-2001 17:12 4.0.1381.7109 575,760 User32.dll Alpha
05-Dec-2001 17:09 4.0.1381.7114 2,053,712 Win32k.sys Alpha
05-Dec-2001 17:12 4.0.1381.7097 314,128 Winsrv.dll Alpha
NOTE: Due to file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was corrected in Windows 2000.
Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbprint kbqfe KB312163
